2026-09-23 22:26:13 +00:00
1 changed files with 7 additions and 0 deletions
@@ -170,6 +170,13 @@ come back to something. Components throughout this document refer to them.

  Either way, it posts a notice naming both items and why it chose that one. The
  agent never switches away from an item that is working.
+- **A grace period comes before switching away from a waiting item.** After the
+  active item posts a plan or a question, the agent waits a configurable period
+  (default 10 minutes) before switching. An operator who is watching answers in
+  that time and the item carries on without a switch. Otherwise their approval
+  could sit behind a long milestone on the other item: once parked, an item only
+  becomes active again when the active one waits or closes. Closing an item needs
+  no grace period.
 - **A parked item is ready when the agent can act on it without the operator:** it
  has not started yet (a duty finding, a ticket), or intake arrived while it was
  parked that answers what it was waiting for (an approval, an answer, a review